Terms of Service

Last updated: February 2026

Welcome to KANONYQ. These Terms of Service (“Terms”) govern your use of KANONYQ’s forensic narrative audit services. By using our services, you agree to be bound by these Terms.

Please read these Terms carefully before submitting a manuscript for audit.

Definitions
“Order Acceptance” means KANONYQ’s email confirmation that it has received: (i) full payment, (ii) the complete manuscript in an accepted format, (iii) all required intake materials, and (iv) any supplemental payment required for excess word count.
“Commencement” means the earlier of: (a) analyst assignment to the manuscript, (b) the start of substantive manuscript review, or (c) creation of client-specific diagnostic work product.
“Business Day” means Monday through Friday.
“Customer Materials” means the manuscript, intake responses, notes, and any other materials submitted by the customer.

1. Acceptance of Terms

By accessing or using KANONYQ services, you confirm that:

You are at least 18 years of age.
You have the legal capacity to enter into a binding agreement.
You accept and agree to be bound by these Terms and our Privacy Policy.

If you do not agree to these Terms, you may not use our services.

2. Description of Services

KANONYQ provides forensic narrative audit services for completed fiction manuscripts and, in selected cases, narrative nonfiction projects accepted through a custom audit plan.

The public audit tiers are for completed novels. Projects outside that scope are handled only through separate written agreement.

Deliverables:
• Forensic Report (PDF): a comprehensive structural analysis
• Action Dossier (PDF): a prioritized, step-by-step rewrite plan

Important: KANONYQ is an analysis and audit service. We identify structural problems; we do not provide editing, ghostwriting, or revision services.

3. Ownership and Intellectual Property

Your Manuscript

You retain full ownership and all intellectual property rights to your manuscript.
By submitting a manuscript, you grant KANONYQ a limited, non-exclusive license to access and analyze your work solely for the purpose of providing the audit service.
This license terminates upon delivery of your report and deletion of your files.
We claim no rights, ownership, or interest in your creative work.

Our Reports

The audit report we deliver becomes your property upon payment.
You may use, share, or publish the report as you see fit.
The KANONYQ method, analytical framework, and reporting approach remain our intellectual property.

4. Manuscript Submission

By submitting a manuscript, you represent and warrant that:

You are the author or have authorization from the author to submit the work.
The manuscript does not infringe upon any third party’s intellectual property rights.
The manuscript does not contain illegal content.
The file is free of viruses, malware, or harmful code.

Accepted formats: .docx (preferred), .txt, .pdf (selectable text only—no scans), .epub.

Word count & pricing: Pricing is tiered by word count. The base price ($597) covers manuscripts up to 100,000 words. Extended tiers cover 100,001–160,000 words (see the Book Audit page). Manuscripts over 160,000 words require a custom quote.

5. Pricing and Payment

Pricing Tiers. Audit fees are determined by the exact word count of the submitted manuscript.

Base Price: $597 USD for manuscripts up to 100,000 words.
Extended Tiers: Supplemental fees apply for manuscripts between 100,001 and 160,000 words (prices detailed on the Booking page).
Custom Audit Plan: Manuscripts exceeding 160,000 words require a custom quote.

If your manuscript exceeds the purchased tier, we will email you the difference for approval before we begin. If approved, we will issue a supplemental Stripe invoice and begin the audit once the balance is settled.

Payment Terms

Payment is processed securely via Stripe.
Full payment is required before we begin work on your manuscript.
All prices are in US Dollars (USD) unless otherwise stated.
Prices are subject to change; the price at the exact time of purchase applies to your order.

Order Acceptance; excess word count
No order is accepted until Order Acceptance occurs. If a submitted manuscript exceeds the purchased pricing tier, KANONYQ may place the order on hold and request supplemental payment. The delivery timeline does not begin until any required supplemental payment has been received and Order Acceptance has occurred.
KANONYQ may decline a manuscript before Order Acceptance and, in that event, will issue a full refund.

6. Delivery, Cancellation, and Refunds

Delivery timeline. KANONYQ delivers the Forensic Report and Action Dossier within 7 Business Days of Order Acceptance. Delivery is made by email to the address provided at checkout.

Customer responsibilities. The customer is responsible for providing a correct email address, checking spam/junk folders, and submitting all required Customer Materials in a complete and readable form.

Cancellations before commencement. Orders are fully refundable until Order Acceptance. After Order Acceptance but before Commencement, the customer may cancel for a full refund.

No refunds after commencement. Because KANONYQ reserves analyst capacity and begins custom work promptly after Order Acceptance, orders are non-refundable after Commencement.

Exceptions. KANONYQ will provide a full refund if: (a) the customer is charged more than once for the same order, (b) KANONYQ declines the order before Order Acceptance, or (c) KANONYQ fails to deliver the service as described due to KANONYQ’s own failure.

Missed delivery deadline. If KANONYQ does not deliver within the promised timeframe, the customer may choose either: (i) a full refund, or (ii) a revised delivery date confirmed by KANONYQ in writing.

Editorial disagreement. Disagreement with KANONYQ’s editorial judgment, diagnosis, prioritization, or recommendations is not a basis for refund if the deliverables described on the order page were delivered.

Non-waivable rights. Nothing in these Terms limits any rights the customer may have under applicable law where the service was not delivered as described.

7. Refund Policy

No refunds after processing begins. Due to the nature of our service (analysis begins immediately upon order), we cannot offer refunds once your manuscript has entered our processing queue.

Exceptions

Duplicate Payment: If you are charged twice for the same order, we will refund the duplicate.
Service Failure: If we are unable to deliver a report due to a failure on our part, we will provide a full refund.
Before Commencement, customer cancellations are eligible for a full refund. After Commencement, orders are non-refundable except as expressly stated in these Terms.

If you have concerns about whether our service is right for your manuscript, please contact us at contact@kanonyq.com before ordering.

8. Confidentiality

We treat your manuscript as strictly confidential. As detailed in our Privacy Policy:

Your manuscript is used exclusively for the requested audit and is not reused beyond the scope of that service.
Your manuscript is deleted within 30 days of report delivery.
Access is limited to the people directly involved in your audit.

9. Limitations of Service

You acknowledge and agree that:

Analysis Only: KANONYQ provides structural analysis, not a verdict on literary merit, marketability, or publishability.
No Guarantees: We do not guarantee that addressing our findings will result in publication, agent representation, or commercial success.
Interpretive Judgment: While our method is structured, some findings involve interpretation.
Genre Context: We calibrate our analysis to genre conventions, but our understanding of your specific creative intent may be imperfect.
Not Legal/Professional Advice: Our reports do not constitute legal, publishing, or professional advice.

10. Limitation of Liability

To the maximum extent permitted by law:

KANONYQ shall not be liable for any indirect, incidental, special, consequential, or punitive damages.
Our total liability for any claim arising from these Terms or our services shall not exceed the amount you paid for the specific service giving rise to the claim.
We are not liable for any loss of data, loss of profits, or damage to your reputation.
We are not liable for delays or failures in performance due to circumstances beyond our reasonable control.

11. Disclaimer of Warranties

Our services are provided “as is” and “as available” without warranties of any kind, either express or implied, including but not limited to:

Implied warranties of merchantability.
Fitness for a particular purpose.
Non-infringement.
Accuracy or completeness of analysis.

12. Indemnification

You agree to indemnify, defend, and hold harmless KANONYQ and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:

Your use of our services.
Your violation of these Terms.
Your violation of any third party’s rights, including intellectual property rights.
Any content you submit to us.

13. Prohibited Uses

You may not use our services to:

Submit content you do not have the right to share.
Submit content that is illegal, defamatory, or violates third-party rights.
Attempt to reverse-engineer our method, framework, or service materials.
Resell or redistribute our services without authorization.
Submit files containing malware or harmful code.
Harass, abuse, or harm our staff.

KANONYQ reserves the right to decline any manuscript or refuse service before Order Acceptance. If KANONYQ declines an order before Order Acceptance, KANONYQ will issue a full refund.

14. Modifications to Terms

Any changes to these Terms will apply prospectively only. Changes will not apply to orders already accepted unless the customer affirmatively agrees to the updated Terms.

15. Governing Law

These Terms shall be governed by the laws of Spain, without regard to conflict of law principles, except that nothing in these Terms deprives a consumer of any mandatory protections that may apply under the law of the consumer’s habitual residence to the extent such protections cannot be waived by contract.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and KANONYQ regarding your use of our services, superseding any prior agreements.

18. Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

19. Contact Information

For questions about these Terms of Service, please contact us:

Email: contact@kanonyq.com
Subject Line: Terms of Service Inquiry